The Sales Officer is responsible for promoting and selling products or services to customers. He or she plays a key role in achieving revenue targets, building strong customer relationships, building brand awareness, and contributing to the overall success of ResolveIT.
Job Overview
The Sales Manager will oversee the sales operations of our managed services and cloud solutions offerings. This role involves strategic planning, team management, and driving sales growth while maintaining a strong focus on customer satisfaction and long-term client relationships.
Job Overview
Position Filled
The Technology Solutions Manager will be responsible for creating the overall technology vision for the organization and is responsible for the overall technical solution delivery of assigned projects and business development efforts. He or she will craft and maintain a plan for the implementation of the technology workstream which includes all facets such as infrastructure, computing, networking, storage, security, and development. The Technology Solutions Manager will work with multiple groups not limited to the internal team, vendors, and clients to create a scalable and agile technical workforce that can assess, design, develop, implement, manage, and service technology.
The Business Development Officer will be responsible for the complete sales cycle with the view of maximizing revenue, margin, and client satisfaction. The role requires the Business Development Officer to develop deep relationships with key people and uncover sales opportunities while delivering ongoing value to clients.
The Computer/Phone Repair Technician is responsible for diagnosing, troubleshooting, and repairing hardware and software issues in computers and mobile devices. This role requires technical expertise in identifying and resolving technical problems, excellent communication skills, and the ability to provide exceptional customer service.
The Sales and Administrative Clerk plays a crucial role in supporting the sales team and ensuring the efficient functioning of administrative processes within the organization. This position requires a combination of organizational, communication, and multitasking skills to handle various responsibilities related to sales support and administrative tasks.
Position Filled
The Accounts Officer plays a crucial role in ensuring the financial health and integrity of an organization. They are responsible for managing various financial tasks, including but not limited to maintaining financial records, payables, procurement, processing payments, reconciling invoices, and assisting with budget preparation and financial reporting. This position requires attention to detail, strong analytical skills, and proficiency in accounting software and financial principles.
As a Human Resource and Administrative Officer, the role encompasses a wide range of responsibilities related to both the personnel management aspects of a company and the administrative tasks necessary for its smooth operation. This includes but is not limited to, recruitment and onboarding, employee relations, performance management, conflict resolution, training and development, legal compliance, and administrative support.
Position Filled
Job Overview
The Sales Manager will oversee the sales operations of our managed services and cloud solutions offerings. This role involves strategic planning, team management, and driving sales growth while maintaining a strong focus on customer satisfaction and long-term client relationships.
The Cloud Engineer will be an integral part of our technology solutions team, tasked with designing and implementing cloud solutions that meet the needs of our clients. You will work closely with our clients and internal teams to ensure high-performance, secure, and compliant cloud infrastructures.
Position Filled
Service Delivery Standard
- Enhances IT effectiveness by providing information management support, representing the company to others.
- Deliver services and being compliant with IT systems, procedures, and policies, and supervising resources and projects.
- Ensures that inbound and outbound transactions are executed and filed according to procedures and company’s obligation.
- Creates and maintains required documentation that meets standards and procedures
Provide timely and quality repair service and assessments of customers’ products such as mobile devices, PC, and Mac computers.
Position Filled
Perform a comprehensive range of general accounting and bookkeeping duties in support of the accounting operation of the corporate and retail sections of the organization. The Accounting Clerk will process all incoming and outgoing financial activities. This includes posting financial records, receivables, and payables, preparing reports, petty cash, and conducting reconciliations.
Position Filled
- Check sample and keep accurate records on stock that enters retail stores.
- Verify the accuracy of purchase orders and quantity received at retail stores.
Position Filled
Job Overview
The Service Delivery Manager will play a pivotal role in maintaining client satisfaction, optimizing
service operations, and driving continuous improvement initiatives within the organization. He/she
must possess strong communication, problem-solving, and leadership skills to effectively manage
service delivery processes and exceed client expectations.
Will keep track of information to keep retail store operational. He/she will be responsible for retail store operations including but not limited to inventory management, cash management, retail store supervision etc.
Position Filled
Position Filled
The sales & client manager will be a reference point for all sales related queries, meet with existing clients to unearth opportunities and meet new clients to generate leads and close deals.
The sales & client manager will also be responsible for the complete sales cycle with the view of maximizing revenue, margin, and client satisfaction. Having resources for assistance, the role is to develop deep relationships with key people and uncover sales opportunities, while delivering ongoing value to clients.
Position Filled
Position Filled
Assist with clerical and administrative duties, building social media campaigns, and preparing promotional materials and presentations.
Position Filled
Be responsible for providing the single point of customer contact, focusing on delivering optimal customer experience. Provide support or resolution of basic inquiries, requests, and problems arising from software/hardware. Maintain stock, transact, record, receive, store, and select computer and phone accessories and other goods
Position Filled
Route phone calls to the necessary departments; Respond to the website, WhatsApp, and social media queries; Provide relief support for sales associates.
Position Filled