Managed support

Managed Services 

What is managed service?

Managed services refer to IT support provided by external professionals to carry out basic and highly specific IT needs. This involves services such as cybersecurity, patch management, data backup and disaster recovery and many more. Managed service providers make it possible for you to focus on your core business while outsourcing routine infrastructure management and security. 

Numerous small and large businesses can benefit from reliable managed IT outsourcing. It may be particularly costly to establish an in-house IT team, but with managed IT services, you can increase productivity without the hassle.

Get access to security monitoring and software, off-site backup capabilities, and managed software update and patching.  It includes Software as a service (SaaS), Cybersecurity as a Service (CSaaS) and security monitoring and management. The team provides supplemental support for all employees through access management, security awareness training and sensitization. To build out the perfect framework that suits your needs, we also handle IT procurement and design of infrastructure.

Managed services can help you to:

  1. Optimize business capacity- we allow you to focus on your critical business while we handle the IT infrastructure that supports it.
  2. Meet compliance regulations- Certain industries may have a requirement
  3. Gain access to experts in a variety of areas such as Azure, website development, security and backup and recovery.

To discuss more, reach out to us at smse@resolveit.com.jm or book a consultation here.

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