About ResolveIT

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ResolveIT Limited was founded in 2004, as the brainchild of our CEO. His passion started in primary school when he was driven to repair items around him such as pencil sharpeners and backpack zippers. This passion led to an at-home establishment focusing on home appliance then electrical wiring and followed by computer repairs.


Our founder transformed the business to focus on problem-solving and created solutions to improve business performance. The main goal was to utilize technology to improve lives and livelihood while supporting organizations with their technological transitions.


At our core, we assist our clients with their alignment of technology and their strategy; simplify the onboarding of technology within their organizations, reduce overspending on technology, eliminate underutilization, and provide services to extend the useful life of their IT asset.

OUR VALUES

We Work Hard to Understand Our Client Needs

Our Mission

The hub of unlimited technological transformation

Our Vision

To accelerate customer growth through technological transitions

Brand Promise

Through integrity, simplicity, and respect; We provide reliable, current, and relevant products and services; That positively exceeds our stakeholder’s expectation

WHO WE ARE

We Grow Businesses With Our Technology

A team of professionals leveraging information technology products, services, and partnerships to accelerate the grow of organizations for 18 years!

Our methodology allows us to integrate with your organization and provide the best fit ICT solutions for you to achieve your strategic goals.

OUR TEAM

Leadership - (Directorship, Board of Advisors).

Almando Cox

Almando Cox

M.Sc. Information Systems Management, ITIL.

A conceptualizer, solutions provider, and an innovator, these are description that best summarize Almando. With 20 years of experience in leveraging technology to improve business performance, Almando has led several successful ICT projects for corporate, non-profit, and government organization across industries.

Almando was recognized by Jamaica Business Development Corporation (JBDC) in 2019 for the B.O.S.S Man of the Year award and the Best Entrepreneurial Mindset. He currently serves on the Private Sector Organization Membership Committee (PSOJ) and the Junior Achievement Jamaica Operations Board.

Caren Chambers-Cox

Caren Chambers-Cox

MLIS, B.Sc. Business Administration

Caren is an information practitioner and with 19 years of managing people and delivering customer experience. Caren has completed several trainings in management of resources. She currently leads the archive unit at the University of Technology Jamaica, and serves on their Faculty Board, and Curriculum Committee. She is also the Chairperson for the College Libraries Information Network (COLINET).

Shainee Myles

Shainee Myles

IAAP, Agile SMC, B.Sc… Certified Administration and Operations Professional

With over 15 years of experience, Shainee boasts comprehensive knowledge of corporate and small business administration with an emphasis on employee engagement, growth strategy, general operations, payroll management, and human resources.

Ashannafi Rowe

Ashannafi Rowe

B.Sc. Business Management & IT

Ashannafi has over 20 years of professional experience in software development, data network building and maintenance, digital electronics, and electromechanical automation.

Cavelle Johnston

Cavelle Johnston

B.A., J.D., C.L.E, ATTORNEY-AT-LAW
Attorney at The Law Office of Cavelle Johnston

Cavelle Johnston was called to the Jamaican bar in 2008 and practices actively in the areas of civil litigation, commercial and corporate law, family law, estate planning and administration, intellectual property law, and industrial disputes.

Wayne Beecher

Wayne Beecher

MBA, BSc, Management Studies and Accounting.

Wayne is an innovative thinker with expertise in entrepreneurial development and financing, strategic management, project management, client engagement and management, marketing, sales, and business technology consultancy.

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Accomplishments

A successful track record of growing organizations with ICT solutions since 2004. 

18 years in the ICT industry

Microsoft Strategic Partner for Cloud Solutions in the Region.

Migrated over 100 businesses to the cloud across the Caribbean

Microsoft’s leading NGO partner in Jamaica

Empowered more than 100 NGOs with technology

Developed the first smart Math Lab in Jamaica (Tarrant High School)

Bitdefender #1 MSP 2019 in Jamaica

The only Cyber Cloud Protect Acronis Gold Solution Partner within the English-Speaking Caribbean

Digitized schools and training 5000 during the COVID response

Accreditation

ResolveIT is authorized and certified in the technologies we implement and manage. We have the highest partnership within the English-Speaking Caribbean for a unify technology which offers cyber security and ransomware protection, backup and disaster recovery, and endpoint protection management.