Leadership ResolveIT
Leadership That Drives Vision and Growth
Meet the team behind ResolveIT’s vision, strategy, and impact across the Caribbean.
Technology with Purpose
At ResolveIT, we believe technology should do more than support business operations—it should create opportunity, empower people, and contribute to meaningful change.
Our impact extends beyond our clients to the communities we serve, the professionals we develop, and the role we play in advancing the Caribbean’s digital future.
Almando Cox
Chairman & CEO
M.Sc. Information Systems Management, ITIL
A visionary leader with over 20 years of experience driving technology transformation across the Caribbean.
Caren Chambers-Cox
Director & COO
MLIS, B.Sc. Business Administration
Caren brings extensive experience in people management, resource coordination, and customer experience. Her leadership strengthens ResolveIT’s administrative discipline and organizational support structure.
Nastasia Burnett
Service Delivery Manager
Ensures seamless service delivery, client satisfaction, and efficient project execution with excellence.
Domenique Martin
People, Planning and Strategy Manager
Drives strategic planning, team growth, and operational excellence to achieve business objectives.
Marsha Bucknor
Head of Sales and Marketing
Leads sales growth and marketing strategies, building strong customer relationships and brand success.
Almando Cox
Chief Executive Officer
20+ Years Experience
Almando Cox is the Chairman and Chief Executive Officer of ResolveIT Limited and a
seasoned ICT professional with more than 20 years of experience in technology solutions,
digital transformation, cybersecurity, cloud services, and business innovation. Under his
leadership, ResolveIT has grown into one of the Caribbean’s leading ICT solutions
providers, helping organizations leverage technology to drive growth, resilience, and
operational excellence
Caren Chambers-Cox
Director of Administration & Human Resources
Caren Chambers-Cox leads the Administration, Facilities, Finance, and Human Resources
functions at ResolveIT, providing strategic oversight of the company’s people, operational,
and financial resources. She is responsible for talent management, organizational
compliance, financial administration, performance management, and workplace
operations. Through her commitment to operational excellence, process improvement,
and employee engagement, Caren plays a pivotal role in fostering a productive, compliant,
and high-performing organization that supports ResolveIT’s continued growth and success.
Nastasia Burnett
Service Delivery Manager
Nastasia Burnett serves as Service Delivery Manager at ResolveIT, ensuring the successful delivery of managed services and customer support solutions. Her expertise spans service desk management, IT operations, project coordination, SLA management, and service quality, helping clients achieve reliable and efficient technology outcomes.
Domenique Martin
People, Strategy & Planning Manager
Domenique Martin is ResolveIT’s People, Strategy & Planning Manager, overseeing
organizational development, strategic initiatives, and performance management. She plays a key role in aligning people and business strategies while driving continuous improvement, employee engagement, and organizational effectiveness.
Marsha Bucknor
Head of Sales & Marketing
Marsha Bucknor leads ResolveIT’s Sales and Marketing division, driving business growth, client engagement, and market expansion. She specializes in business development, marketing strategy, customer relationship management, and solution consulting, helping organizations identify technology solutions that support their business objectives.
Wayne Beecher
Strategy Advisor
Wayne contributes expertise in entrepreneurial development, financing, strategic management, client engagement, marketing, sales, and business technology consultancy.
Work with a Leadership Team Focused on Outcomes
Partner with ResolveIT to align your technology with your business strategy.
Powering digital transformation across the Caribbean for over 21 years.
Contact
30 Dominica Drive, Unit 19b New Kingston Business Center, Kingston, Jamaica
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